Forgot your passphrase?
Visit account recovery. We will send a link to your recovery address.
A good passphrase is made of at least three long words.
- Register / sign up
- My account
- Support (you are here!)
- Stay safe online
- First steps after registration
Read the docs
Our detailed documentation covers supported apps on Android, iOS and PureOS. It also includes generic details for any compatible app on any operating system, desktop or mobile.
Frequently asked questions. Comprehensive answers to everyday and advanced questions.
Follow Librem One news and related posts on the Purism blog.
To help other Librem One users and get advice from the community, try our community forum or join the community support chatroom at #support:librem.one (requires Librem Chat or a compatible Matrix client).
If you are having trouble with your account, please read the detailed documentation first (see above). If you can’t find what you’re looking for, or the instructions don’t work:
- Note the steps to reproduce the problem
- Include relevant details, like your operating system or order number
- Take a screenshot (optional)
- Email email@example.com from your Librem One or recovery address
- Do not include your passphrase or any sensitive data
If you have other feedback or a query not directly related to Librem One, please use the right address and follow our email guidelines to avoid delays.
If you have programming, documentation, translation or other skills, you can contribute at https://source.puri.sm/liberty/services
We also include links for volunteering with upstream projects.